Introducing Process Improvement

Basic Business Cents Business is tough and necessary performance improvement is a never-ending quest. We cannot ever rest on our laurels and stand still; we are either continually improving or we are losing ground to competitors. When introducing a process improvement program into an organization, there are many do’s and don’ts. This type of program…
Read More

The Servant Leader

Basic Business Cents Leaders of organizations can be portrayed in two ways, the commanding leader and the servant leader. Typical organization charts show the chain of command with the leader shown at the top, followed by the direct reports, and lower down the people reporting to them. This forms a triangle. The leader at the…
Read More

Turning Knowledge Into Action

Basic Business Cents Turning Knowledge Into Action “Don’t look back. Something might be gaining on you.” Satchel Paige, Hall of Fame Baseball Pitcher Paige knew that you cannot stand still, you have to keep moving forward. In business, if you are content to rest on your laurels, the world will pass you by. It is…
Read More

A Process Is A Process Is A Process Is A Process

Basic Business Cents We have previously discussed that all work is a series of processes. I suppose we can say all activity is composed of a series of processes. It is how we do things. No process is perfect; all processes can be improved. The worker strives to perform the best they can within the…
Read More

Know Your Market

Basic Business Cents It goes without saying that you need to focus your marketing efforts where you can succeed but it is easier said than done to define that focal point. First, you need to define your niche or area where you are a dominant force. This can include geographic boundaries, product/service offerings, price range,…
Read More