Customers And Markets

 Basic Business Cents A Community Performance Improvement Plan for Small Business MONTH THREE: CUSTOMERS AND MARKETS “To survive, a company must win against competition in the world market. Needless to say, it must strengthen its cost competitiveness by perfecting its quality improvement efforts or downsizing and differentiating its existing products and services…  It is obvious,…
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Month Two: WORK ON THE RIGHT THINGS

 Basic Business Cents A Community Performance Improvement Plan for Small Business The second month of the Community Performance Improvement Plan provides the training for the participants to conduct a unique strategic planning event in their organizations. This copyrighted process has been used by some of the largest and best organizations in the world but is…
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A Community Performance Improvement For Small Business

MONTH ONE: IT ALL STARTS WITH LEADERSHIP In the last column we talked about the need to improve organizations’ performance, which has never been greater. Customers are increasingly demanding, employees are overextended, the economy is challenging, and competition has never been as fierce. Because business is complex, there is a need for systematic improvement, but…
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Performance Improvement For Small Business

Would you make an investment that promised a 20:1 return in three years? That is a commitment by Enterprise Minnesota with their Pathways to Business Growth program. Each of 10 small Minnesota businesses pledged a modest amount to participate and the National Institute of Standards and Technology (NIST) Manufacturing Extension Partnership is contributing a grant…
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Observations Of Poor Work Habits

I once observed a group of workers that have the worst work behavior that I have ever seen. My initial thought was I would fire that bunch in a minute if they worked for me. They appear slow, work short hours, take long breaks, and seem very unproductive. They do not seem to plan their…
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