Quality In Education

Some years ago, I met with some Japanese executives and they mentioned quality improvement techniques taught in their school system. I asked them when they start teaching these techniques in their schools and one of them responded, “Oh, I would have to ask my son who is in the third grade when he started.” He…
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Benefits Of Quality Improvement

Is it worth all the effort required to initiate and sustain process quality improvement in your organization? It is indeed a lot of work and takes time which most of feel we already feel is in short supply. So, does quality indeed get results? The answer is a resounding yes! Many studies are available to…
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Attributes Of A “Best Boss”

 Basic Business Cents Attributes of a “Best Boss” Do you think you might be considered the best boss any of your employees ever had? Think about this long and hard. What really constitutes a “best boss”? How would you describe them? There is a simple exercise you can use to determine the best characteristics of…
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Cherish Your Network

What is your most valuable asset? Is it your faith, love, family, friends, or customers? A case can be made that it is all of the above and it is called your network. A dictionary definition of network is:  “A group or system of interconnected people or things: a trade network, a group of people…
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Manufacturers Head Home

Manufacturers Head Home In previous articles, we have talked about United States manufacturers improving their work processes to the point that it makes more sense to do the production in this country and pull back the jobs from off-shore production. A good example was Zytec Corporation with headquarters in Eden Prairie MN and production in…
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