Keys To Success In Today’s Business

“Times have changed. Have You?” Many, many books have been written over the years about how to succeed in business; most of them old school. An exception is a new book by Dr. Adam Grant, a professor at The Wharton School of Business at the University of Pennsylvania titled, Give and Take: A Revolutionary Approach…
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Focus On Achieving Life Goals

“If you don’t know where you are going, any road will get you there.” Author unknown You will probably reach the peak of your career at about the age of 60 and at that time your personal life will be well defined. To accomplish what you desire in life, both in your work and home…
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Do Results Justify Improvement Efforts?

“I wish Quality was easy; unfortunately it is a hot and sweaty job!” Dr. Noriaki Kano of the Science University of Tokyo often made this statement to emphasize that performance improvement is not easy. It takes a lot of hard work and dedication to excellence. Are the results of this extra effort worth it? An…
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Strengthen Your Workforce

“Your employees are not assets to be bought and sold, but treasures that must be preserved at all costs.” W. Edwards Deming would use this statement to make a point about the fact that you have made a big investment in hiring, training, coaching, and enduring mistakes while employees are in the learning phase of…
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Reducing Waste And Rework

Basic Business Cents Reducing Waste and Rework In my experience of working with organizations around the world, manufacturing companies can usually document about 35% of their time, effort, and cost go into producing waste and rework. Service organizations are usually around 60% and government operations somewhere around 60-90%. There are reasons for the difference. Manufacturing…
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