Leadership Or Management?

  A friend gave me a hard time this week because I alluded in the last column that the term, manager, is outmoded and we should look instead to become leaders. Yet, in the citation of my name and position, I used the term, Managing Director. I thought he had me until I thought further.…
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Distributed Leadership

Today’s organizations cannot afford management; they need leadership! That needed leadership is not exclusive to those on the top of the organization chart but lies with each and every employee. Empowerment is a popular buzzword but deployment is typically a farce. Many managers like to say that they have empowered their reports (the people who…
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Embracing A Culture Of Innovation

The next big thing is unlikely to come from the same organization that brought us today’s big thing. Innovation usually comes from without. For example, at one time IBM and the “seven dwarfs” (Burroughs, CDC, GE, Honeywell, NCR, Univac, and XDS) ruled the computer business. They did not see the emergence of the mini-computer and…
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Developing An Empowered Organization

Times are changing and management/decision making must change with it. This means that decisions quite often must be made immediately and at the point of contact with the customer. Don’t you get upset when you negotiate an agreement with someone on the phone or over the inter-net and then they say, “Please wait for my…
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Take A Strategic Inventory Of Your Organization

After 29 years, Jeopardy is still the number 2 game show on television and enjoys 25 million visitors each week. What is the secret to their success? I am sure there are many reasons but one that I believe to be a factor is that the host provides an answer and the contestants must give…
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