Planning For Success With A Cross-Functional Team

Some years ago two divisions of a large corporation had a history of animosity toward each other. This was a problem as one of them was the customer for 100 per cent of the output of the other. Meetings between the two organizations usually resulted in finger pointing and a shouting match with no progress…
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The “It” Factor

Years ago when I was a young salesman, I studied the outstanding salesmen in my organization. Some had great product knowledge, some had great personalities, and others worked very hard, but the only common trait that I could find was tenacity. A very few had “it”; they just closed deals! People who really excel at…
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Relating To Different Age Cycles

In the last column, Strauss and Howe’s theory of history repeating itself every fourth generation was discussed. Those generations, Hero, Silent, Prophet, and Nomad, have different values and driving forces. We like to say we treat all employees the same but in fact, we dare not. They are different people from different times. Behavior of…
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Cycles Of Behavior

Some books are entertaining and some are profound which cause us to think. A good example of the latter is The Fourth Turning by William Strauss and Neil Stowe published in 1997. The authors provide food for thought on how to position or change our business and how to relate to fellow workers. They predicted…
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Workplace Behavior

Have you ever had sleepless nights stewing over “office politics”? I have, plenty of times, while working for large organizations. An old saying notes that little people don’t become big by putting others down, but little people keep trying.  Work should be enjoyable and something employees look forward to each day. However, people don’t always…
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