Author Archives: lou

Written Communication

Basic Business Cents “I cannot forecast to you the action of Russia. It is a riddle, wrapped in a mystery, inside an enigma; but perhaps there is a key. That key is Russian national interest.” Winston Churchill in a radio … Continue reading

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Reinventing Your Organization

Basic Business Cents Are you in the business of manufacturing buggies or people movers? Most industry-changing innovations come from without the industry. Why? Because companies are so focused on their competition that they lose focus on the needs of their … Continue reading

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Successful Public Speaking

Basic Business Cents So you have been asked to give a talk; are you excited or apprehensive? It doesn’t make any difference if you prepare and rehearse properly, you will become comfortable with your ability to effectively get your message … Continue reading

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Improving the Health of Your Business

Basic Business Cents Everyone would like to find the magic recipe to improve his or her business. I have a secret; it doesn’t exist unless you consider thought and subsequent action a secret.  Deming said people hope for instant pudding. … Continue reading

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Improve Your Decision-Making Process

Basic Business Cents I have a friend who used to become so stressed when faced with a decision at work that he became physically ill. His doctor finally advised him to resign from his position and he retired early. That … Continue reading

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Is Management a Profession?

Basic Business Cents Debate rages in academic circles on whether management is a profession similar to medicine, education,and law. Managers like to think of themselves as professional but there are many different characteristics. Management as a profession does not have … Continue reading

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Achieving Job Satisfaction

A friend stated recently that his Dad worked his entire life at a job he hated. What a shame! We spend so much of our life at work that it should be something that we enjoy and receive satisfaction from … Continue reading

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Benefitting from Internships

Who doesn’t like win-win situations?  How about win-win-win? Some years ago, my company hired the daughter of a friend from across the lake. She was required in her college curriculum to intern with some company for a summer in her … Continue reading

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Changing Times

People don’t resist change; they resist being changed! Too often, people do not recognize, nor respond to, change that is upon them and they are changed by others from outside their normal sphere of competition. An example is the computer … Continue reading

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Employee Feedback

“Dogs like a pat on the back, and people do too.” W. Edwards Deming People want and need feedback on how they are performing. They want to learn. People have an inherent desire to perform well, improve, and excel. Long … Continue reading

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