Monthly Archives: March 2012

A Community Performance Improvement for Small Business

MONTH ONE: IT ALL STARTS WITH LEADERSHIP In the last column we talked about the need to improve organizations’ performance, which has never been greater. Customers are increasingly demanding, employees are overextended, the economy is challenging, and competition has never … Continue reading

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Performance Improvement for Small Business

Would you make an investment that promised a 20:1 return in three years? That is a commitment by Enterprise Minnesota with their Pathways to Business Growth program. Each of 10 small Minnesota businesses pledged a modest amount to participate and … Continue reading

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Observations of Poor Work Habits

I once observed a group of workers that have the worst work behavior that I have ever seen. My initial thought was I would fire that bunch in a minute if they worked for me. They appear slow, work short … Continue reading

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Learning from History, Part II

 Basic Business Cents In Part I of our series, we discussed the behavior cycles that repeat every four generations[1] and how knowledge of that can be used to guide our management techniques. Judging by the year our personnel were born, … Continue reading

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