What’s Missing?

Basic Business Cents Some organizations can’t seem to hold on to good people. Others have waiting lists of applicants. What’s the difference? Money is the first thing that comes to mind. After all, it is the most common reason people give for leaving in exit interviews. However, it is probably not the main reason. It…
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Building Teamwork

Basic Business Cents Building teamwork is an unnatural act. We are raised in a competitive society and it starts early. We experience sibling rivalry over which child is loved the most by parents, who gets the biggest dessert, who gets treated the most leniently, who is the most attractive, and who is the tallest or…
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Business Improvement Primer

Business Improvement Primer A critique often used of business people is that they do not have time to do things right, but they always have time to do them over. People, managers and workers alike, want to do things right but are so busy they believe they don’t have time to work on improving their…
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“Small Ball” Performance Improvement

Basic Business Cents Small Ball is a term used by baseball teams who compensate for lack of power hitters by focusing on the fundamentals of the game and using team speed to win games. Some years ago, Billy Martin, a major league player and manager with six different teams including the Minnesota Twins and five…
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Dynamic Apathy

Basic Business Cents One of my fellow employees once said, “The trouble with our company is we have too much dynamic apathy.” He was speaking of the comfortable feeling shared in the company about where we were and how we were doing. It was preventing us from getting better. A popular saying in Japan is,…
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